Security and Data Protection

We implement and audit security protocols to protect data, access, and transactions, ensuring regulatory compliance and an agile response to incidents.

Password Management

Two-Factor Authentication (2FA)

Active Sessions and Access

Desktop Computer - Windows

Madrid, ES - 2 hours ago

iPhone 14 - Safari

Barcelona, ES - 1 day ago

Android Tablet - Chrome

Valencia, ES - 3 days ago

Clarifications and Definitions

Terms, conditions, and technical clarifications to avoid ambiguous interpretations in process audits and ISO quality management.

ISO 9001

What is considered "objective evidence" in an audit?

It refers exclusively to records, observations, measurements, or verifiable statements that demonstrate the existence or truth of something. It does not include unsupported opinions or assumptions.

Process

Definition of "flow standardization"

It is the consistent documentation and application of a sequence of activities, responsibilities, and controls to transform inputs into outputs, ensuring repeatability and minimizing variation.

Nonconformity

When is a deviation "critical"?

When it directly affects the product's or service's ability to meet an essential regulatory, safety, or contractual requirement. It requires immediate corrective action.

Audit

Scope of the "technical process audit"

Systematic and independent evaluation of the effectiveness and efficiency of production flows, including resources, methods, and controls, against defined criteria (standards, procedures).

Documentation

Does "documented" imply only physical format?

No. It includes any information medium (electronic, digital, paper) that is readable, storable, retrievable, and protected against unauthorized alterations.

Continuous Improvement

Limit of "recurring improvement activity"

It applies to planned and periodic activities to increase the ability to meet requirements. It does not cover unique reactive changes or minor adjustments without systematic evaluation.

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