Finteras (finterasmmm.com), with registered office at Ruela Fátima, 353, 6º B, is the controller of the personal data you provide to us through our website, email, or consulting services.

We specialize in Process Engineering and ISO Quality Management, and we process your data with the highest standards of security and confidentiality, aligned with our technical auditing practices.

We only collect data necessary for the following legitimate purposes:

• Contact data: Name, company, email, and phone number to respond to inquiries, send quotes, or provide information about our process auditing and standardization services.
• Browsing data: IP address, browser type, pages visited, and session time, through technical cookies necessary for the website's operation.
• Professional data: Information about your company and processes, voluntarily provided when requesting our ISO quality management consulting services.

We do not collect sensitive data nor carry out processing for automated marketing purposes without your express consent.

The legal basis for processing your data is your explicit consent, the performance of a service contract, or our legitimate interest in responding to your professional requests.

We will retain your data for as long as necessary to fulfill the purpose for which it was collected, including any legal obligations arising from quality or tax regulations. Browsing data is automatically deleted within a maximum period of 14 months.

We use strictly necessary technical and session cookies for the security and functionality of the website. We do not use third-party analytics cookies (such as Google Analytics) or advertising cookies without your prior consent.

You can manage your cookie preferences through your browser settings. Disabling technical cookies may affect your browsing experience.

Your data is processed within the European Economic Area (EEA). We do not transfer personal data to countries or international organizations that do not provide an adequate level of protection recognized by the European Commission.

We only share your data with essential service providers (such as hosting) who act as processors under contract and with security guarantees equivalent to ours. We do not sell or rent data to third parties for commercial purposes.

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access and Portability: Request a copy of your personal data in a structured format.
• Rectification: Correct inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): Request the deletion of your data when it is no longer necessary.
• Objection and Restriction: Object to certain processing or temporarily restrict its use.
• Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Protection Officer using the contact details provided in section 8.

We implement appropriate technical and organizational measures, inspired by the principles of the ISO standards we audit, to protect your data against unauthorized access, loss, or alteration. These include encryption, access controls, and periodic security audits.

In the event of a security breach affecting your personal data, we will notify you and the competent supervisory authority within the legally established timeframe.

For any queries, requests related to your rights, or privacy complaints, you can contact us via:

• Email: info@finterasmmm.com
• Phone: 962 409 198
• Postal address: Ruela Fátima, 353, 6º B

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing of your data infringes applicable regulations.

Updates to this Policy

This policy may be updated to reflect changes in our practices or legislation. The current version will always be published on this page, indicating the date of the last revision.

Last updated: October 15, 2023